Privacy Policy

Who We Are and How to Contact Us

We are Next Stage Civil, based in the Shoalhaven, NSW, Australia. We are committed to protecting your privacy and respecting your rights when you use this Site. This Privacy Policy applies to the products and services we provide on our Site nextstagecivil.com (“Site”) and our social media channels. It explains how we collect, hold, use, and disclose data and how we comply with the Privacy Act 1988 (Cth).

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This Privacy Policy does not cover information you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram or Facebook, that information is governed by the privacy policies of those platforms, not this Privacy Policy.

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We will only use your personal information in compliance with Australian Privacy Laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

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Our Role in Your Privacy

If you are a customer or a visitor to our Site, this Privacy Policy applies to you. As the provider of the services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and want you to know exactly what information is collected and how we use it.

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Your Responsibilities

Please read this Privacy Policy and our Website Terms and Conditions. If you provide us with any data relating to a third party, you confirm that you have the right to authorise us to process that data on your behalf in accordance with this Privacy Policy.

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When and How We Collect Data

From the moment you visit our Site, we may be collecting data. Sometimes you provide this data directly by completing a form. We may also collect data automatically. We may collect data when:

• You interact with us on social media

• You complete any contact or enquiry forms, or send us a direct message via social media or email

• You accept cookies and other tracking technologies on any device you use to interact with us

• You voluntarily submit your data to us for any reason

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Types of Data We May Collect

• Contact details (name, address, email, phone number)

• Your business or organisation name

• Basic information about your project or enquiry

• Data about your experience with our Site and services

• Data that identifies your device (IP address, browser type, time zone, geolocation, operating system) — we do not link this with personal data

• Data on how you use our Site (page visits, clicks, time on page, and other interactions)

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Use and Disclosure of Your Data

We will only use your data for the purposes it was collected and related purposes, including:

• Operating our Site

• Providing you with services and information

• Responding to enquiries and providing customer support

• Improving our Site and your experience on it

• Market research, including contacting you for feedback about our services

• Providing you with information about services or opportunities that may be of interest to you

• Marketing (with your consent)

• Monitoring compliance with our Website Terms and Conditions

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We may disclose your data:

• As required by law

• With your consent

• Within our business

• To third party service providers who assist us in providing our services (for example, website hosting providers)

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Google Analytics

We use Google Analytics to help us understand how visitors use our Site. You can find out how your data is collected by visiting the Google Analytics website. There are also instructions available on how to opt out of Google Analytics data tracking.

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Choosing Not to Provide Personal Data

You can choose not to provide us with personal data. However, if you do, we may not be able to respond to your enquiry or provide our services. You can still visit and browse our Site without providing personal data.

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Cookies and How to Block Them

Our Site uses cookies and similar technologies to provide certain functionality. Cookies are data files placed on your device that often include an anonymous unique identifier. They help us improve the products and services we provide and may be used to analyse traffic.

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You can turn off cookies by activating the setting on your browser that allows you to do so. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the Site, however certain services may not work as effectively.

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For more information about cookies and how to disable them, visit http://www.allaboutcookies.org

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Marketing

We will always let you know before we collect data from you if we intend to use it for marketing purposes. You can withdraw your consent to receiving marketing material at any time by:

• Completing the contact form on our Contact page

• Unsubscribing within any email you have received from us

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Your Rights

You can exercise any of the following rights at any time by contacting us via the contact page on our Site.

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Accessing Information We Hold About You

We will provide you with the information within 30 days of your request, unless doing so would adversely affect the rights and freedoms of others. We will tell you if we cannot comply with your request and explain why.

Inaccurate Information

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You can contact us to ask us to correct any information we hold about you that you believe is inaccurate.

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The Right to Be Forgotten

You have the right to request that your data be erased. This means we will delete all information we hold about you, except where we are required to retain it due to legal obligations.

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Making a Complaint

If you have any concerns about how your data is handled, please contact us via our Contact page. If you are not satisfied with our response, you may seek a review by contacting the Office of the Australian Information Commissioner.

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Security of the Data We Collect

We take the security of your data seriously. While we cannot guarantee the security of any information transmitted to or from us, we maintain reasonable and appropriate physical, electronic, and procedural safeguards to help protect your data, including:

• Password access to accounts

• Storing electronic data with reputable third party storage providers who maintain appropriate security protections

• Limiting access to personal information to individuals who need to know

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Where We Store Data

We use service providers based in Australia. If we transfer personal data outside of Australia, we will ensure your privacy rights are adequately protected by confirming that these providers have equivalent measures in place.

How Long We Store Data For

We will keep your data for as long as we need it. If you have submitted an enquiry or engaged our services, we will keep a record for the period necessary for legal and business purposes. When we no longer need your information, we will delete it permanently or anonymise it.

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Third Parties Who Access Your Data

We share data with third parties only in the following circumstances:

• Our suppliers and service providers working on our behalf (for example, website hosting providers)

• Our professional and legal advisors

• Third parties engaged in fraud prevention and detection

• Law enforcement or other government authorities where required by law

• Where we have your consent or are otherwise legally permitted to do so

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Age of Consent

By using this Site, you confirm that you are at least the age of majority in your state or territory. Our Site is not intended for use by minors, and we do not knowingly collect data from anyone under the age of majority.

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Governing Law

This Privacy Policy and your use of this Site is governed by the laws of Australia.

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Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. The Effective Date at the top of this page will always show when the policy was last updated. Please check back periodically to stay informed.